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Privacy Policy

Effective date: 1 September 2026

Last updated: 1 September 2026

1. Who we are

The Africa Insurance Women Association ("AIWA", "we", "us", "our") is a non-religious, non-political, non-ethnic professional association advancing the role of women in Africa's insurance sector.

  • Registered office: PILA House, No. 58 Iwaya Road, Onike, Yaba, Lagos, Nigeria

  • Contact for privacy questions: admin@aiwa.africa

  • Phone / WhatsApp: +254 748 174 688

This policy explains what personal data we collect through aiwa.africa, why we collect it, how we protect it, and what rights you have over it.

2. What data we collect

We collect only what you choose to give us through our forms.

Contact form: your name, email address, subject and message.

Membership application: full name, email address, phone number, country, organisation or employer, job title, years in the insurance industry, membership category, and any optional message you include.

Event registration: full name, email address, phone number, country, organisation, and the registration tier you select (member or non-member).

Consent: each form records that you ticked the consent box.

We do not ask for, and do not want, special-category data such as health, religion, ethnicity or political opinions. Please do not include such information in a message.

Payments. AIWA does not take payments through this website. Conference and membership fees are paid separately by bank transfer or mobile money. We do not collect or store card numbers, bank account details or payment credentials on this site.

Analytics. We do not use any website analytics or tracking tool. We do not build profiles of visitors, and we do not sell data.

3. Why we use your data, and our legal basis

  • Respond to your enquiry
    Data used: Contact form fields
    Basis: Your consent; our legitimate interest in replying
  • Assess and process a membership application
    Data used: Membership fields
    Basis: Your consent; steps taken at your request to enter membership
  • Tell you the outcome of your application
    Data used: Name, email
    Basis: Your consent
  • Register you for an event and send confirmations and updates
    Data used: Registration fields
    Basis: Your consent
  • Confirm which fee applies and reconcile your payment
    Data used: Name, email, tier, payment reference
    Basis: Your consent; performance of your registration
  • Send association news, only if you opt in
    Data used: Name, email
    Basis: Your consent
  • Keep the website secure and working
    Data used: Technical data
    Basis: Legitimate interest

Where we rely on consent, you may withdraw it at any time (section 6). Withdrawal does not affect processing already carried out.

4. Who we share it with

We do not sell your personal data. We share it only with:

  • AIWA officers and administrators who need it to reply to you, review your application, or manage an event.

  • Service providers who run this website on our instructions and under contract: Vercel (hosting and file storage), Neon (database), and Resend (sending confirmation emails).

  • Authorities, where we are required to by law.

5. International transfers

AIWA operates across many African countries, and the providers above may store or process data on servers outside your country, including in the European Union and the United States. Where data crosses borders we use providers that offer recognised safeguards, and we take reasonable steps to keep it protected consistent with this policy and applicable law.

6. Your rights

Subject to applicable law you may: ask for a copy of the data we hold about you; ask us to correct it; ask us to delete it; object to or restrict certain processing; withdraw your consent; and ask for your data in a portable format.

To exercise any of these, email admin@aiwa.africa. We will respond within the time applicable law allows.

You may also complain to your national data-protection authority — for example the Nigeria Data Protection Commission under the Nigeria Data Protection Act, or the Office of the Data Protection Commissioner, Kenya under the Data Protection Act 2019, as applicable to you.

7. How long we keep it

  • Membership applications: for the duration of your membership and 2 years after it ends, or until you ask us to delete them.

  • Event registrations: 12 months after the event, for records, reconciliation and follow-up.

  • Contact enquiries: 12 months after the matter is closed.

When data is no longer needed we delete or anonymise it.

8. Cookies

We use only what is needed to run this website. We do not use analytics, advertising or tracking cookies. You can control cookies through your browser settings.

9. How we protect your data

We apply reasonable technical and organisational measures: access controls so that only authorised AIWA administrators can read form submissions, encryption in transit, spam and abuse protection on our forms, and restricted administrative access. No online service can promise absolute security, but we work to protect your data against unauthorised access, loss or misuse.

10. Children

This website and its forms are intended for insurance professionals and are not directed at children. We do not knowingly collect data from anyone under 18.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date above will change, and significant changes will be highlighted on this page.

12. Contact

Email: admin@aiwa.africa

Post: PILA House, No. 58 Iwaya Road, Onike, Yaba, Lagos, Nigeria